When it’s time to move on, please follow the guidelines below to ensure a smooth transition:
When you move out, it is essential that you completely vacate the property and turn in the keys in to our office, by 12:00 p.m. (noon) on the day you have stated in your move out notice in order to avoid any scheduling problems or additional rent charges.
To assist us in making refunds to you promptly, we ask that you review the security deposit section of the Residential Lease Agreement that you signed when you moved in. This will clarify the refund procedure and explain any additional charges which you may incur.
For more information pertaining to cleaning your unit and an explanation of security deposit deductions, please review the following:
- Remove all trash and personal items from the home and yard.
- Clean all appliances thoroughly, including microwave, range hood, inside of refrigerator, etc.
- Clean sinks, cabinets, and drawers.
- The carpeting must be professionally cleaned and a receipt submitted with keys.
- Wash non-carpeted floors. Remove stains and marks.
- Wipe down walls; pay special attention to areas around light switches, hallways, doors, and baseboards.
- Clean all windows, secure all screens, and remove cobwebs inside and out.
- Make needed repairs to screens and screen doors.
- Clean and disinfect the bathrooms thoroughly.
- Repair, or have repaired, any damages that you or your pets may have caused.
- Schedule all utilities to be disconnected on the last day of your lease agreement.
- If you are responsible for the lawn care: Mow, trim, and remove debris from yard.
- Make arrangements to have your trash picked up before you discontinue service.
- Do not place trash and garbage in the recyclable cans, a fine will be incurred.
Remember, it will always be less expensive if you take care of your own damages.
Use this as a simple checklist to help you remember what needs to be done.
Dust Above Doors
Vacuum All Carpets
Sweep Non-Carpeted Areas
Clean under Refrigerator
Clean all knobs
Clean Inside Door Jam
Stove Top, Drip Pans, & Oven
Cabinets – In/Out
Leaves Raked & Bagged
Trash Hauled Off (do not leave any debris)
Clean All Light Fixtures
Clean Sliding Glass Door
Sweep Laundry Area
Smoke Detectors & Batteries
WHAT IS ORDINARY WEAR AND TEAR?
The typical definition of ordinary wear and tear is “Deterioration which occurs based upon the use in which the rental unit is intended; without negligence, carelessness, accident, or abuse of the premises or contents by the tenant or occupants of the household, or their invitees or guests.”
In other words, ordinary wear and tear is the natural and gradual deterioration of the property over time, which results from a tenant’s normal use of the residence. For example, the carpeting in a home, or the paint on the walls, wears out in the normal course of living. Carpets become threadbare, and paint peels and cracks. Even the most responsible tenant cannot prevent the aging process; thus they will not be held responsible to pay for damages resulting from aging. Also, a tenant would not be held responsible for damage arising from using the property in a normal way.
WHAT IS NOT ORDINARY WEAR AND TEAR?
A landlord can require a tenant to pay for damages if the tenant helped the aging process along or didn’t use the property in a normal way. A carpet worn from people walking on it is something you have to expect. But a tenant who cuts a hole in the carpet or spills paint on it may be held responsible for the damage.
How can you tell what is and isn’t ordinary wear and tear? There are three basic types of damages caused by a tenant that aren’t considered ordinary wear and tear. They are:
Negligence. If a tenant does something carelessly that the tenant should have known would cause damage, or if the tenant failed to do something that the tenant reasonably should have done to prevent damage, that’s negligence. In short, did the tenant act prudently to preserve the property?
Failure to Warn. Another form of negligence is where the tenant fails to take steps that could prevent damage to the apartment. Even the reasonable wear and tear exception shouldn’t insulate a tenant from responsibility if the tenant fails to let the management know when something goes wrong in the home that might later result in worse damage. For example, if a window pane is cracked because of a faulty foundation, that’s not the tenant’s fault. But if the tenant doesn’t tell the management that the crack is letting in water and the carpet below the window gets water damaged, the management may be able to argue that this extra damage was caused by the tenant’s failure to inform the management of the problem.
Abuse/Misuse. If the tenant knowingly or deliberately mistreats the property, or uses is for the wrong purposes, the damage the tenant causes isn’t ordinary war and tear – it’s abuse or misuse. For example, did the tenant slide furniture over an unprotected floor, causing gouges? Or did the tenant discolor the bathtub by using it to dye fabrics? Was the tenant an artist who failed to cover the floor as the tenant painted, leaving permanent stains on the carpet? Did the tenant paint the walls of the apartment black?
One court decision required a tenant to pay for leaving an apartment carpet mutilated in an area around a wet bar where it was damaged by rust and mildew stains from plant containers, and covered with cigarette burns – some clear through the pad.
Accident. Sometimes damage occurs by mistake. The tenant party guest drops a drink on the new carpet, staining it. The tenant drops a heavy planter and cracks the tile floor, or is cleaning the light and the fixture falls and breaks, or accidentally leaves the bathtub faucet on, flooding part of the property and staining wood floors and carpeting. Even though the tenant didn’t purposely damage the property, management will be able to withhold the cost of repair from the security deposit.
In evaluating whether property damage exceeds ordinary wear and tear, there are some other factors to keep in mind. They include:
Extent of damage. The exact type of damage may be as important as the extent of the damage when evaluating whether it’s ordinary wear and tear or not. For example, two or three nail holes in a wall may be considered ordinary wear and tear. But dozens of nail holes may be considered abuse. A few scratches on a wood floor are unavoidable. But a missing wood plank is negligence or abuse.
Length of residence. Certain things wear out over time. But over how long? The ordinary wear and tear on a property from a tenant who has lived there only a short time should be considerably less than that of a tenant who has lived there for a long time. Say you installed new carpet before renting a home. It may be reasonable to expect that if a tenant lives there 10 years before moving out, everyday usage would leave it somewhat damaged. But if a tenant moves out after only three months and the carpet is ripped and stained, that’s unreasonable, and the management can probably charge the tenant for the damage.
Character and construction of building. An older building may be expected to undergo greater and more rapid deterioration than a newer building. For example, wooden window sills in an older building may dry out, rot, or crack over time through no fault of the tenant. But if the building is new, it unlikely that the window sills would crack without some carelessness on the tenant’s part (e.g., standing on the window sill to put up drapes).
EXAMPLES OF WEAR AND TEAR VS. DAMAGES
WEAR & TEAR
Peeling or cracked paint
Worn enamel in old bathtub
Worn or cracked linoleum in place where appliances had been
Cracked window pane due to faulty foundation and settling of building
Carpet worn thin by people walking on it
Door that sticks in humidity
Small piece of wall plaster chipped
Fire damage due to faulty wiring
Sink drainage slow because of old pipe system
Floors need new coat of varnish
Corner of piece of wallpaper coming lose because the glue has aged
Sliding closet doors stick
Paint faded on kitchen walls
Shower rod somewhat rusted
Dirty or faded window
WEAR & TEAR DAMAGES
Drawings on the walls (e.g., murals)
Chipped and broken enamel in bathtub
Broken window caused by resident slamming window shut
Holes in carpet from cigarette burns or carpet damaged by rust and mildew stains from tenant’s plant containers
Large chunk of plaster ripped out of wall
Painted-over kitchen or bathroom tile
Missing fixtures; hole in ceiling where fixture had been removed
Toilet backed up because tenant flushed cardboard down it
Floors gouged when moving furniture
Wallpaper missing where tenant tore it off wall
Sliding closet doors off track because track bent
Walls burned in kitchen from burner turned too high when pot on stove
Shower rod missing
Tiles missing or cracked
Torn window shade
Grouting in bathroom tile loose
Please do everything necessary to return the property in good, clean condition. We hope you enjoyed your stay, and wish you all the best in the future.