Renters and Emergency Help Under Texas Law

Renters and landlords have a relationship that requires communication and courtesy from both sides. Repairs and emergencies have legal requirements and tenant/landlord expectations. The first opportunity for clear communication is in the lease agreement. Then, having continued communication throughout a leasing term is vital to maintaining a good relationship between the tenant and Plano property management. When a landlord needs to make non-emergency repairs, the law requires the landlord notify the tenant in writing before entering the home. In regular maintenance situations, communication is straightforward, maintenance needs are taken care of, and the tenant and landlord are happy. When an emergency that needs immediate attention happens, the rules are a little different.  A lease should explain procedures in the case of an emergency on what actions a tenant should take and who to contact. Tenants should know the procedures before an emergency happens.

A Landlord’s Responsibilities

In Texas, DFW property management companies are required to make certain conditions in their rental units are healthy and safe for their tenants. Some specific conditions that need to be repaired or taken care of include:

    • Exposed or faulty electrical wiring that poses a danger to tenants.
    • Sewer leaks and plumbing problems that are a health hazard.
    • Pest control for roaches, rats, mice, bed bugs.
    • Leaks in roofs.
    • Damage caused by emergency situations like fire, flooding, severe storms.

In the case of an emergency like a broken water pipe, a landlord can enter rentals without notifying the tenant. It is important to look at local laws to know the standard of repair and codes landlords are required to meet for their rental homes.

A Tenant’s Responsibilities

The renting coin has two sides, where landlords have legal responsibilities, tenants also have responsibilities to maintain a property and follow protocols. As a tenant, if you know something in the home needs repair, contact your landlord in a timely way, so problems don’t get worse. A lease agreement should tell how a tenant can request repairs. Always check with your Plano property management before taking care of repair needs yourself. Landlords can also refuse repairs on certain conditions. A landlord can refuse repairs if:

    • The tenants if behind in rent.
    • Anyone occupying the unit has caused the damage beyond usual wear and tear of normal living.

Repairs and emergencies never happen at a convenient time for DFW property management companies. When an emergency situation arises, the best thing for tenants and management is to have a plan in place so problems can be taken care of quickly and responsibly. Specialized Property Management Specialized has been helping property owners manage their investments for over thirty years. With our 24/7 live emergency hotline, tenants can call anytime to report a concern about your property. Our 98% customer service rating shows we take care of property, owners, and tenants with caring expertise. Find out today what our team can do for you (